"So if you’re trying to do your job, you can’t wait months for repair and you can’t just replace it, it’s a multi-thousand-dollar workstation,” notes Ntiva's Thurman. So, it’s not totally impossible for IT to learn how to service Macs in the way they would PC’s if your company wants to take on that training upfront.īut if IT does have to go to Apple for repair, it’s still at least a multi-week process for Apple to source all of the parts from their one supplier (itself), fix your computer and send it back to you. "So a company has to say, ‘We’re bringing in more Macs to manage, so who is going to step up and learn about that?’” "Apple actually has a program for IT departments where they can get certified and get parts directly from Apple," he explains. Then, why would an IT department want to introduce Macs into a PC work environment that they continuously maintain when they can’t even do sufficient work on them? Well, apparently they can.Īccording to Jim Harryman, Founder and CEO of Kinetic Technology Group, an MSP, there’s an option that circumvents the need for Apple or third-party providers. But you can’t even open a MacBook up to clean out dust without voiding your Apple warranty. ![]() ![]() IT departments can easily manage the repair or maintenance of PCs for which you can actually buy parts.
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